Alex, Steve, and Dakota were very professional. I live in Princeton, BC and had contacted several contractors who either didn't return my call or did not service the Princeton area. Alex came by the very next day to give me an estimate and discussed the replacement of the aging furnace, and new installation of the air conditioner. I had an estimate in hand later that day and within a week, the furnace had been replaced, AC installed and the entire work area was left clean and tidy. Very impressed. I am also a tradesman and it was very refreshing to see that there are still good quality people applying their craft. I would not hesitate to utilize their services at a later date, and highly recommend Response to others. Excellent value for the money.
Gino D
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October 09, 2020
Alex and his crew did an excellent job installing my new furnace, from the estimate to the final clean up, they were prompt and professional! They did all the extras that came up during the install without any added cost. Accolades to Mike and Mel... M&M... you did a great job! Thanks!
Marlene Daviduk
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April 28, 2022
My 91 year parents first wanted to replace their wood burning fireplace to a gas one. We met with Alex and he was amazing. Great personality and service. They then need a new furnace and AC. They got a couple estimates but it really was no contest. Alex was so helpful with any extra help with the fireplace that they went with Response for the Furnace. Again, amazing service as he made a couple extra trips out to their home to help them with changing the thermostat when the time changed and amazing warranty on service. We totally recommend Response Heating & Air Conditioning.
Elsie Fehlauer
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August 17, 2022
Alex and his crew have been outstanding. We had another company come to check our furnace and
AC system, and they completely missed the extensive problems with the existing furnace. Alex was forthright and honest in his evaluation of our heating and cooling system. He also was able to replace both units within a short period of time, as promised. Furthermore, he ensured we had the proper documentation to send off for Fortis. We highly recommend Alex and his company RESPONSE HEATING AND AIR CONDITIONING to anyone who requires service in either field.
Tony Wooster
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February 15, 2023
We needed air conditioning in our home, we have a fairly new heating system. Alex assessed what we needed, gave us a price that we were very pleased with. and the next week they were here installing the system. Stephen and Dakota, Alex's apprentices, were very professional, and efficient. Inside of 4 hours our system was installed and ready to go. They even cleaned and vacuumed where they had worked. Alex even came back to ensure the work was to our satisfaction. Can't say enough good about them. A real pleasure to deal with. Thank you Response.
Tony
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Alex, Steve, and Dakota were very professional. I live in Princeton, BC and had contacted several contractors who either didn't return my call or did not service the Princeton area. Alex came by the very next day to give me an estimate and discussed the replacement of the aging furnace, and new installation of the air conditioner. I had an estimate in hand later that day and within a week, the furnace had been replaced, AC installed and the entire work area was left clean and tidy. Very impressed. I am also a tradesman and it was very refreshing to see that there are still good quality people applying their craft. I would not hesitate to utilize their services at a later date, and highly recommend Response to others. Excellent value for the money.
Alex and his crew did an excellent job installing my new furnace, from the estimate to the final clean up, they were prompt and professional! They did all the extras that came up during the install without any added cost. Accolades to Mike and Mel... M&M... you did a great job! Thanks!
My 91 year parents first wanted to replace their wood burning fireplace to a gas one. We met with Alex and he was amazing. Great personality and service. They then need a new furnace and AC. They got a couple estimates but it really was no contest. Alex was so helpful with any extra help with the fireplace that they went with Response for the Furnace. Again, amazing service as he made a couple extra trips out to their home to help them with changing the thermostat when the time changed and amazing warranty on service. We totally recommend Response Heating & Air Conditioning.
Alex and his crew have been outstanding. We had another company come to check our furnace and AC system, and they completely missed the extensive problems with the existing furnace. Alex was forthright and honest in his evaluation of our heating and cooling system. He also was able to replace both units within a short period of time, as promised. Furthermore, he ensured we had the proper documentation to send off for Fortis. We highly recommend Alex and his company RESPONSE HEATING AND AIR CONDITIONING to anyone who requires service in either field.
We needed air conditioning in our home, we have a fairly new heating system. Alex assessed what we needed, gave us a price that we were very pleased with. and the next week they were here installing the system. Stephen and Dakota, Alex's apprentices, were very professional, and efficient. Inside of 4 hours our system was installed and ready to go. They even cleaned and vacuumed where they had worked. Alex even came back to ensure the work was to our satisfaction. Can't say enough good about them. A real pleasure to deal with. Thank you Response. Tony