Problem with pool heat exchanger. Jordan came out, diagnosed problem (a failed capacitor) in 10min and fixed and running in 30min. Price and service outstanding. AND couldnt get anyone else to even look at it as we are end of Naramata Rd.
candice ellingson
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August 11, 2022
I am more than happy with my experience with this company. Chris my installer was super friendly and got the job done quick. When I called back with a question later to the secretary he responded quickly as well. Not only was he friendly he was extremely informative about my new hot water tank and explained it's features without me asking. I will recommend services for anyone looking! Also to mention the secretary for the company was super friendly and courteous. Big thumbs up and thank you team!
Lawrence Betz
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November 04, 2024
Top quality team very professional, got the job done on time and within quote! Left home clean when done. Highly recommend 👌
Jennifer Vincent
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January 12, 2021
We had a clogged kitchen sink and called for help. Left a message and someone returned our call within 30min. Mat was able to come out the next morning and he cleaned out our drain promptly. He was very professional and friendly and I would certainly recommend Mavco based on this experience.
UPDATE: I was super disappointed to learn that after such a good in person experience, I was then charged for 1.25 hours, which was 45 min longer than the time he spent in the house. I was told that it included the time required to source parts from a supplier when all he did was go out to his van to get the item and install it. I did notice at the time that he did sit in his van for about 20min after he'd finished the job and said goodbye. I guess I paid for that time.
There was no reply to my concerned email about this over charge. After a good start, it turned out to be disappointing customer service and more than double the price it should have been.
I will not return to Mavco.
Crystal Bowman
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August 14, 2023
They quoted me 3500 plus taxes for a new hot water tank. I asked if they could break down the price as to why it's so much and they said they couldn't, but that it's 1800 for labor and 1700 for parts. They couldn't elaborate on what the parts were and their prices.
I do understand that my old hot water tank was put in a tight spot when it was installed, and therefore it would be a bit of extra work to get in an out, but that doesn't excuse trying to gouge me THAT much, plus with no explanation or breakdown of costs.
I got the job done with another company for half of that price, including the other few minor plumbing issues I had as well, and they did a great job.
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2060 Government St, Penticton, BC V2A 4W3, Canada
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Problem with pool heat exchanger. Jordan came out, diagnosed problem (a failed capacitor) in 10min and fixed and running in 30min. Price and service outstanding. AND couldnt get anyone else to even look at it as we are end of Naramata Rd.
I am more than happy with my experience with this company. Chris my installer was super friendly and got the job done quick. When I called back with a question later to the secretary he responded quickly as well. Not only was he friendly he was extremely informative about my new hot water tank and explained it's features without me asking. I will recommend services for anyone looking! Also to mention the secretary for the company was super friendly and courteous. Big thumbs up and thank you team!
Top quality team very professional, got the job done on time and within quote! Left home clean when done. Highly recommend 👌
We had a clogged kitchen sink and called for help. Left a message and someone returned our call within 30min. Mat was able to come out the next morning and he cleaned out our drain promptly. He was very professional and friendly and I would certainly recommend Mavco based on this experience. UPDATE: I was super disappointed to learn that after such a good in person experience, I was then charged for 1.25 hours, which was 45 min longer than the time he spent in the house. I was told that it included the time required to source parts from a supplier when all he did was go out to his van to get the item and install it. I did notice at the time that he did sit in his van for about 20min after he'd finished the job and said goodbye. I guess I paid for that time. There was no reply to my concerned email about this over charge. After a good start, it turned out to be disappointing customer service and more than double the price it should have been. I will not return to Mavco.
They quoted me 3500 plus taxes for a new hot water tank. I asked if they could break down the price as to why it's so much and they said they couldn't, but that it's 1800 for labor and 1700 for parts. They couldn't elaborate on what the parts were and their prices. I do understand that my old hot water tank was put in a tight spot when it was installed, and therefore it would be a bit of extra work to get in an out, but that doesn't excuse trying to gouge me THAT much, plus with no explanation or breakdown of costs. I got the job done with another company for half of that price, including the other few minor plumbing issues I had as well, and they did a great job.